When personal or business data is compromised, this may result in loss of money, reputation and valuable information. Fortunately, most data can be recovered if users take the right precautionary steps to protect the integrity of their data.
Shut the Computer Down
The first step of data recovery is to shut down the computer as soon as possible. In order to infect the computer, a lot of invasive malware programs trick users into following standard recovery procedures, such as opening OS administrative tools. Sometimes, they also display nothing, so the user continues to use the computer while the malware silently infects files in the background. In these scenarios, best solution is to shut down the computer by cutting power or simply unplugging it. Most computer users make the mistake of trying different techniques or software programs to recover the data as quickly as possible.
The best way is to carefully research the problem and find an appropriate solution. Every day, people around the world perform billions of Google searches to access millions of websites. Performing a search query that explains the problem will most likely result in applicable answers and helpful how-to guides. When performing online search queries, try to be as specific as possible by using technical information such as the computer model or OS type. There are many online technical communities that provide free advice and support for users who post requests for assistance.
Never Take the Computer Apart
Computer users with limited experience should avoid taking apart the computer to examine the hard drive. Be sure to ask an experienced friend or professional computer technician to check out the drive. Sometimes, the problem may be physical, such as corrupt data on an old hard drive, or application-based, such as an incompatible software program that is causing hardware errors. Bear in mind that even taking the cover off the hard drive will result in dust particles sticking to the hard drive heads.
If you are unable to physically take the drive to a local computer repair shop, you will most likely have to ship the hard drive. This often happens when hard drives malfunction during covered warranty periods. When shipping, it is imperative to place the hard drive in an anti-static bag, such as the original packaging that came with the computer. If this is not available, use foam rubber to wrap up the hard drive.
Finally, restrict drive use. When hard drives are experiencing problems, such as malware or data corruption, use as little as possible to avoid complicating the current problem. This is because the more a hard drive is used, the more likely that the data will be damaged or overwritten. Avoid launching unnecessary programs and do not copy any new files onto the disk.